| Guest Services |
Your comments, suggestions, and questions are important to us.
For general Menards questions, you may use the following methods below to contact us:
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| Contact Menards by mail: |
For general Menards inquires please contact:
Menards Guest Services
5101 Menard Drive
Eau Claire, WI 54703 |
| Contact Menards online: |
| Complete our online form to submit your comments. |
| Installed Problems: |
If you have purchased something, installed it, have a problem with it and cannot simply bring it back for an exchange or refund - please submit an Installed Guest Complaint Form along with supporting documentation to:
Menards Guest Services
5101 Menard Drive
Eau Claire, WI 54703
Please make sure to enclose readable copies of your receipts and any special order contracts, as this will expedite the processing of your claim. |
| Contact a Menards store by phone: |
For questions about products, services, or individual store inquiries, use our Store Locator for store phone listings and addresses.
Individual stores do not have email addresses. |
| Big Card account inquiries: |
For all BIG Card questions, please use the following methods:
Call 1-800-871-2800
Or write HSBC Retail Services at:
Retail Services
PO Box 15521
New Castle,DE 19850
Or Contact HSBC Retail Services about your BIG Card
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