Who would you like to contact?

For BIG Card Inquiries:

You have questions or concerns regarding your latest BIG Card statement or need help with your BIG Card? Use your preferred way to contact our partner HSBC Card and Retail Services directly about your BIG Card questions.

By phone: 1-800-871-2800

Or write HSBC Card and Retail Services at:

Retail Services
PO Box 15521
Wilmington, DE 19850

For Contractor and Commercial Credit Card Inquiries:

You have questions regarding your Contractor and Commercial Credit Cards. Use the link below to learn how to contact our partner HSBC Card and Retail Services and get the help you need for your Contractor and Commercial Credit Cards.

By phone: 1-800-880-6318 (available Monday through Friday from 8:00 a.m. - 5:00 p.m. CT)

For Rebates International Inquiries:

You have a question regarding our rebates or you would like to know what the status of your rebate is? Please follow the link below and contact our partner Rebates International for all your rebate questions.

For Online Order Inquiries:

If you have a question regarding an order placed on Menards.com please follow the link below to send us a question.

For Mobile App Inquiries:

If you have a question regarding a Menards^® Mobile App please follow the link below to send us a question.

For All Other Inquiries:

For all other inquiries, concerns, questions, and suggestions please use your preferred way to contact us and let us know what you think.

By mail:
Menards^® Guest Services
5101 Menard Drive
Eau Claire, WI 54703

If you are looking for a lost receipt, you may quickly obtain another copy by using the self service kiosk located at the entrance of your local Menards^® store.

Contact a Menards^® store by phone or email:

For questions about products, services, or individual store inquiries, use our Store Locator for store phone listings and addresses.
Individual stores do not have email addresses.